With GoGoCard you have your own account from which you can make deposits, transfers, and issue new cards.
1. GoGoID account — your internal wallet. Here you make deposits via standard methods or cryptocurrency, store and transfer funds, and it's where money is debited when issuing new cards and for various fees. You can't make payments or withdraw cash directly from the GoGoID account.
2. Your card — used for payments and cash withdrawals. To top up, select the card you need and click "Top up." You'll be taken to the deposit page for transferring from your GoGoID account; enter the top-up amount in US dollars ($) and click "Confirm." Balances aren't linked automatically: funds are credited from the GoGoID account to the card, but not back.
First you have to make a deposit to the account -> after that you can top up the selected card.
You can top up your account only using the methods that are available in your account.